Sessa Embroidery Thread Information

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Making A Purchase We accept Visa, Mastercard, American Express, and Discover.
Please note that your Credit card will be charged right away as soon as you input your order, only then the items will be shipped to you.

C.O.D. orders are not accepted.

Shipping And Handling
Please note that the figures below are not indication of the shipping costs only. This Fee includes the Shipping charge as well as a Processing charge.

For international shipping rates, email us your order and we will quote you.

Orders Up to $29.99.................. $11.26
Orders from $30.00-$50.99........$15.26
Orders from $51.00-$75.99........$18.26
Orders from $76.00-$100.99......$23.26
Orders from $101.00-$150.99....$28.26
Orders from $151.00-$250.99....$33.26
Orders from $251.00-$350.99....$38.26
Orders from $351.00-$450.99....$48.26
Orders from $451.00-$500.99....$58.26
Orders from $501.00-$550.99....$68.26
Orders from $551.00-$600.99....$78.26
Orders from $601.00-$699.99....$88.26
Orders Over $$700.00................. FREE

Delivery Schedule Orders are usually shipped within 2-3 days, from the time we receive and process your order(s). If the items are not stock items, such as Chadeliers, it might take 1 to 3 weeks to receive your order. If items are not stock items, they will be drop shipped direct from the manufacturer to you.

Orders received on holidays and weekends are processed the next business day.

If you order items from different manufacturers, you may receive separate shipments and the shipping time will vary.

Standard Shipping: 7-10 business days (Monday through Friday)

Please note: Items ordered together will not necessarily be shipped together.

Tax Charges Since Sessa Textile is located in California, we must charge sales tax on all shipments to California addresses. However, if you have a California reseller certificate, then you qualify for tax exempt status and will not be charged sales tax for shipments within California. To establish exemption eligibility, your certificate must be submitted (mail or fax) prior to the purchase of the product.
All orders shipped to locations outside of the state of California are not subject to sales tax.

Credit Card Security We guarantee your security. When you are shopping at Sessa Thread, you are shopping on our secure state-of-the-art SSL server which encrypts all your personal information, name, address, and credit card number.
All sensitive and financial communication between your browser is protected by this encryption. No one can access or use your personal information.

Guarantee Sessa Thread guarantees low prices on everything we carry. If you should find a lower price from another site on
an identical item, even if it's an "advertised special," we'll not only meet that price, we'll beat it by 10% of the difference to thank you for bringing it to our attention. This guarantee does not apply to clearance, red tag, discontinued items, closeouts, liquidations or special order items. Offer not valid for auction or member-only web sites, used or refurbished items.

Privacy Policy Sessa Thread is the sole owner of the information collected on this site. We take your privacy very seriously. We use the information we collect about you only to process orders and to provide a more personalized shopping experience. Our pledge to you is that we will never willfully sell, trade, rent, disclose, or make available personally identifiable information about you to any third party.

Sessa Thread is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.

For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.

For customers who choose to order products, We request information from the user on our order form. Here a user must provide contact information and credit card number. This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. All sensitive and financial communication between your browser is protected by encryption. No one can access or use your personal information.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

This site contains links to other sites. Sessa Thread is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information.

Returns Policy Sessa Textile's sole responsibility and obligation in the event of defective merchandise shall be limited to the repair or replacement of the merchandise and we shall not be responsible for any other damage or loss.

To initiate the return process, send an email to support@sessatextile.com, clearly stating your situation and what you would like to return. You will then be issued a Return Goods Authorization (RMA) number through our returns department. NO returns of any type will be accepted without an RMA number.

Sessa Textile will not issue an RMA for merchandise that was invoiced more than 15 days prior to the date of request for an RMA.

All returned items must be in the brand new condition as it was shipped. Open items are not accepted.

Restocking Charge - All products returned for reason other than defects are subject to 35% restocking charge plus shipping charges. This charge is provided back to the customer in the form a credit which they can use on ANY future purchase. The return must be packed in the original carton and shipped within 15 days of receipt.
Returned items that show evidence of having been used, installed, that are missing instructions or documentation and/or original packaging will be scrapped or returned to the purchaser at the purchasers expense. In such cases, a representative from our company will contact the purchaser before taking action.

The customer will be refunded once we have received the returned item and inspected the item for damage. SHIPPING CHARGES ARE NOT REFUNDABLE. Buyer is responsible for the shipping charges. Customers pays for shipping both ways if a replacement is needed.